Shipments
The Shipments tab lists your office's shipments, such as the packages sent with a shipping label bought in Titan. Use it to see which shipments are on their way, when they should arrive, and to follow each one on the courier's site.
What the table shows
Each row is a shipment, with its Tracking Number, the courier (Messenger), its Status, the Estimated Delivery date, and the Created Date. The list is sorted by estimated delivery; click a column name to sort by it, and click it again to reverse the order.
Filter the shipments
The buttons above the table show one group at a time. Click a button to see it; it replaces the one selected.
- IN TRANSIT: shipments on their way. It's selected when the tab opens.
- DELIVERED: shipments that already arrived.
- ALL: every shipment.
A number on a button tells you how many shipments are in that state.
Track a package
Click the shipment's row. Your browser opens the tracking page for that package.
Tips
- A shipment is missing? At first you only see the shipments in transit. Click DELIVERED for the ones that already arrived, or ALL.
- The table is empty? Shipments appear when a shipping label is bought in Titan for a print order.
- Clicking a shipment opens a web search? Titan couldn't tell the courier from the tracking number. Check the Messenger column and track it on the courier's site.
- The Shipments tab is missing? It depends on your role and on how your lab set up your account. Ask your office manager.
- Older tutorials show an "Orders" tab here. Today's tab is Shipments.